After a comprehensive review of
your business situation DCSI prepares a customized
training program to address your specific needs,
based on multiple training methodologies:
Instructional Design
On-Site Training (Facilitation)
Floor Support
e-Learning
Online Reference Manuals
Technical Writing & Business
Process Documentation
Instructional
Design
Trained to use the latest techniques
to engage and educate corporate adult learners, DCSI
instructional designers also have an average of five
years experience specifically in the mortgage industry.
Additionally, these specialists must pass stringent
certification requirements before becoming a part
of our national network.
Financial institutions use our instructional
design services to help:
- Analyze the environment, resources
and objectives
- Design a solution and methods
of execution
- Develop learning and documentation
materials
- Create a plan for implementation
- Evaluate and measure results so
that, if needed, adjustments can be made
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On-Site
Training (Facilitation)
DCSI can work
directly on site, conducting instructor-led courses
and train-the-trainer programs. All educational material
and instruction is based on your specific business
needs and processes.
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Floor
Support
DCSI realizes that individuals respond
differently to different types of learning, so we
also offer floor support as a supplement to our other
training methods.
During the initial launch
of your software, DCSI can support your team with “hands-on” guidance
as they make on-the-job application of the techniques
and skills they have learned.
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e-Learning Online
Reference Manuals
DCSI develops customized online reference
manuals and e-Learning options that address your
training needs, serve as user guides and promote
continuing education. Should you have unique
requirements for alternative delivery methods DCSI
can make recommendations and suggest alternatives.
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Technical
Writing & Business Process Documentation
Often after enlisting DCSI training
services our clients realize the true value of quality
reference materials and process documents. To be
effective these tools should be developed by professionals
skilled in technical writing and documentation. DCSI
professionals are not only highly qualified writers
and process analysts, they are specialists familiar
with the mortgage industry.
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